Production Operations Manager
A versatile production operations manager with 14 years of increasing responsibilities in the manufacture and assembly of sophisticated electro-mechanical products, food packaging and distribution industries.
Expertise includes outstanding skills in planning, scheduling, recruitment, training, employee relations, customer service, cost containment, problem-solving and interpersonal relations.
Zebra Technologies, Inc., Camarillo, California 1998-Present
Senior Production Supervisor (2007-Present)
Managed three production lines making desktop bar code printers with a workforce of up to 70 employees. Zebra is the largest specialty label and card printing company in the world, serving the automotive, pharmaceutical, postal, medical, financial, retail distribution, warehousing, defense, transportation and shipping industries with sales of more than $900 million.
Traveled numerous times to China as a key member of the transition team to fulfill the company’s mission to outsource its entire manufacturing.
Prepared schedules for labor, materials forecasting, the first shift, resolution of all internal and external customer issues, and quality.
Moved the quality from 90% to 99% through focusing on efficiency and adding quality controls.
Prepared reports on production, quality, labor efficiency and man-hours worked.
Currently manage a production line of 24 skilled workers who troubleshoot, repair and test incoming assemblies that do not meet company standards.
Production Supervisor (1998-2006)
Managed four production lines producing plastic card badge printer, representing $90 million per year in sales, with up to 100 employees.
After the closure of the company’s French subsidiary, traveled to France numerous times as part of the card printer transfer team that successfully transferred French production to the Camarillo facility.
Implemented demand flow technology manufacturing principles on all card printer production lines, improving material flow, line efficiency and quality yields.
Hired and trained more than 80 production workers and lead staff.
Implemented an employee certification program that ensured all personnel were continuously training in assembly and testing techniques.
Dick’s Sporting Goods, Moorpark, California 2008-Present
Sales Associate (part-time, 20-25 hours per week)
Sell sporting good equipment and supplies for a nationwide retail chain. Consistently exceed the personal sales goals as set by the company by more than 100%.
Fortune Candy Company, Inc., Van Nuys, California 1995-1998
Managed production and warehouse operations for a custom candy packaging company with 25 employees producing bulk and private label candies. Clients included The Walt Disney Company, Warner Bros., Universal Studios, Six Flags Magic Mountain and various casinos in Las Vegas.
Improved efficiency and safety while reducing overtime hours with the purchase of automated shrink wrapping and heat tunnel machines.
Created an incentive plan that reduced errors in shipments of bulk merchandise.
Created an upscale appearance program that included uniforms, advertising on delivery trucks and overall image of the company, enhancing its presence.
Desert Gold Foods, Inc., Las Vegas, Nevada 1991-1995
Managed operations for a company providing frozen foods to all Las Vegas and Laughlin hotels and casinos. Oversaw deliveries and warehouse operations. Interfaced with customers to ensure complete satisfaction with company deliveries.
Increased driver’s efficiency by remapping delivery routes, resulting in a 40% improvement.
Revised the quality assurance process to check orders before loading on trucks, decreasing delivery errors by 90%.
Implemented a daily truck cleaning and uniform program for all delivery drivers, improving the company image.
Held various positions for automotive, construction and roofing companies.
University of Phoenix, Oxnard, California and Littleton, Colorado
Bachelor of Science, Business/Organizational Innovation, Class of 2011
Software: Windows Vista (Excel, PowerPoint, Work and Outlook), the Internet, Baan, Fourth Shift, Visio
Other Courses: Demand Flow Technology, Just in Time Manufacturing, Kaizen Lean Manufacturing Practices, ISO 9001 Certification, Five Dysfunctions of a Team, Leadership, Taking Care of the Customer, Inside/Outside Customer Service, Sexual Harassment, Diversity, 5S Manufacturing Processes, Lock Out/Tag Out Training and Implementation