Manufacturing & Production Manager
A versatile manufacturing/production professional with more than 15 years of progressively increasing responsibilities in manufacturing high-volume disposable consumer products and sophisticated electrical/optical components for Fortune 100 companies. Additional experience includes managing distribution centers for one of the nation's largest consumer products direct retailers.
Expertise includes outstanding project management, process control, manufacturing plant setups and startups, recruiting production and distribution personnel, electrical engineering, automation, equipment design and repair, training, and leadership skills.
Aramark Corporation, Aramark Uniform Services, Burbank, California 2006-Present
Operations Development Manager
Manage the company's internship program including the recruitment, selection and placement of candidates for a $1.7 billion business unit of a $10 billion managed services company providing award-winning food services, facilities management, and uniform and career apparel to healthcare institutions, universities, school districts, stadiums, arenas and businesses around the world.
- Prepared and implemented an intern recruiting program and team made up of human resources managers and industrial engineers who made presentations to six universities nationwide, resulting in the selection of 25 outstanding candidates, ten of which became full-time associates.
- Upgraded the company's internship program to involve key members of the company, including the president, vice presidents, human resources and individual managers nationwide. This created a new awareness throughout the company.
- Established criteria for each attribute in the selection process that assured recruited individuals had the potential for future growth within the company.
- Received a leadership award from the San Fernando Business Journal for the Best Student Internship Program in 2006.
Avon Products, Inc., Pasadena, California 2003-2006
Regional Supply Chain Quality Manager
Oversaw the preparation and fulfillment of more than 10,000 orders daily from the West Coast Distribution Center for the world's leading direct seller of beauty products with $8 billion in sales.
- Directed a team of 32 supply chain inspectors, data entry staff and a supervisor, reviewing on a continuous basis 240 pickers on three shifts.
- Performed on-the-spot root-cause analysis for each discrepancy found in orders with immediate corrective action. The system tracked all the individuals connected with the preparation of a given order.
- Made suggestions that eliminated sources of errors, increasing pieces picked prior to an error by 300% with savings of $900,000 annually.
- Increased customer satisfaction on correctly filled orders by 60%, creating higher customer retention.
- Achieved the company's Highest Quality of Correctly Shipped Orders Award for three consecutive years and other awards for best quality performance.
- Established an internal posting of key performance indicators so that the entire facility could see how well they were doing on a day-to-day basis. This presentation was a big motivator for maintaining high levels of performance. This information was also shared with other Avon facilities.
- Worked with the sales team to demonstrate dedication to getting orders out on time correctly.
- Participated in creating the facility's indoctrination program for new hires and personally trained 300 new order pickers to instill the company policy on order fulfillment excellence.
- Visited with customers in the field at the time of order delivery to check the quality of the company's service.
Corning, Inc., Optical Networking Devices Division, Fountain Valley, California 2000-2003
Managed an assembly line with 70 hourly associates and five team leaders in two shifts who were producing optical switches used in telecommunications for a division with $300 million in revenues. This division was part of a $6 billion manufacturing company producing a variety of glass products.
- Managed a $75 million manufacturing budget. Produced all components with minimal scrap under budget.
- Transferred prototype designs from R&D to production without any interruption of deliveries.
- Oversaw the recruitment and training of new lead associates and hourly assembly staff. Grew the Production Department from 10 to 75 in less than 12 months.
- The Production Department received the company's Highest Safety Award for 2002.
- Mentored hourly staff on how to manage small projects concerned with new product introductions.
Kimberly-Clark Corporation, Irving, Texas 1991-2000
Lead Manufacturing Engineer, Kleenex Division, Fullerton, California (1999-2000)
Managed process control for one of the 12 U.S. Kleenex tissues manufacturing plants of a Fortune 100 consumer products company with $16 billion in annual revenues.
- Maintained the 20 variable speed drives on each of the two automated tissue manufacturing production lines and retrofitted several of the drive mechanisms that were outdated. These production lines ran 24/7.
- Modified the programmable logic controls on the machines, optimizing efficiency and reducing waste by 5% and downtime by $180,000.
Manufacturing Process Leader, Huggies Division, Maumelle, Arkansas (1994-1999)
Increased the manufacturing capacity of the two automated baby wipes production lines that were running 24/7 by 30% through upgrades of equipment, software and programming. This was the company's only manufacturing plant producing this line in the country.
- Increased overall capacity by adding three fully automated baby wipes production lines, increasing available product by 600%.
- As project manager for the $75 million installation of the new production lines, oversaw the bidding process and contractor selection.
- Managed the preparation and formulation of the cleaning solutions that were incorporated into the baby wipes product.
Corporate Design Engineer, Huggies Diapers, Neenah, Wisconsin & Saltillo, Mexico (1992-1994)
Provided process engineering support for the company's ten international manufacturing operations located in Europe, Asia, Latin America, Canada and Mexico for the Huggies Diapers line.
- Worked for an entire year in Saltillo, Mexico, installing four new fully automated diaper production lines. Trained local engineers and operators in running and maintaining all manufacturing processes.
Manufacturing Process Engineer, Huggies Diapers, Paris, Texas (1991-1992)
Optimized six automated diaper production lines, reducing waste by 10% and increasing safety.
United States Navy, Lieutenant JG, Aviation Commissioned Officer, Naval Corpus Christi, Texas 1989-1991
United States Army, Specialist E4, Fort Bliss, Texas 1982-1985
Texas A&M University, Commerce, Texas
Master of Science, Economics, (evening school) 1995
New York Institute of Technology, New York, New York
Bachelor of Science, Electrical Engineering, 1989
Languages: Bilingual in Spanish and English