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Supply Chain Management Professional
04.542.E.11

An award-winning supply chain management professional with more than 20 years of progressively increasing responsibilities in providing logistics and warehousing operations for third-party logistics companies and the world’s largest international air express company. Led operations for the shipment of more than 975 million orders, representing 4.8 billion pounds of documents, high-value electronics, consumer products, hazardous materials, replacement parts, medical devices and defense equipment for clients in 220 countries.

Expertise includes outstanding skills in logistics, transportation, distribution, warehousing, customer relations, team building, compliance, cost containment and global operations.  

PROFESSIONAL EXPERIENCE

Weber Logistics, La Mirada, California            2008-2011

Senior Vice President, Logistics Services

Directed logistics services for the West Coast’s leading third-party, privately-owned logistics company with $75 million in revenues. Oversaw transportation, warehousing, contract services and business development with P&L responsibility. Led multiple Vice President and Director level direct reports as well as a staff of 250 employees.

  • Completed a reorganization of sales and operations management and executed a business plan for shared warehousing, which led to the company’s best financial performance in its history.

  • Secured a record-breaking, three-year, $50 million warehouse contract.

  • Saved $150,000 annually by negotiating the company out of obsolete equipment leases.

  • With an $8.9 million profit swing, turned around a poor performing “less than truckload” network.

  • Generated $15 million in incremental revenues by acquiring 80% of a competitor’s client base.

  • Won a freight services contract with the world’s largest food manufacturer, which was renewable annually for $1.5 million.

  • Participated in the successful negotiation of a three-year, $3 million warehousing contract with a nutritional health chain.

  • Negotiated with a leading confectionary company a $2 million freight services contract with a 17% gross margin.

  • Coached and mentored three supervisors that were subsequently promoted to regional and general managers.

  • Developed a business strategy that increased revenues through value-added services, including pick-pack, kitting, light assembly and direct-to-consumer distribution.

  • Partnering with the Chief Operations Officer and the Director of Human Resources, created and implemented a new safety plan, which reduced the workers’ compensation injury rate by 49%.

  • Created a special seasonal program for packaging orange juice bottles for Costco, resulting in $300,000 in revenues annually.

  • Created and implemented the company’s first Employment Opinion Survey, which facilitated fending off a possible unionization attempt.

  • Represented the company in certifying its “SmartWays” status with the EPA Federal Agency.

  • Instrumental in recruiting and training senior operations and sales staff.

  • Developed and implemented service level improvements, increasing performance to 98%.

  • Provided content for the company’s website.

  • Upgraded the company’s transportation management system.

Deutsche Post World Network (DPWN), DHL Express, Irvine, California           1998-2007

Senior Vice President, Operations, Western U.S.A., Irvine, California (2004-2007)

Directed operations and strategic planning with P&L responsibility for a $1.1 billion, high-density logistics services division, covering 14 states in the Western U.S.A. DHL Express is a $20 billion subsidiary owned by the world’s largest supply chain solutions company, headquartered in Germany.

  • Grew total revenues from $800,000 to $1.1 billion in 3.5 years.

  • Successfully negotiated with the Teamsters Union, covering 1,040 drivers and warehouse employees without interruption of services.

  • Managed four regions, including 210 service centers, 22 airport facilities, and more than 6,000 pick-up and delivery routes with 6,500 employees and independent contractors.

  • Reduced operating expenses by $53 million over two years.

  • Improved service performance year-over-year by 11.4%. Achieved “best in class” customer satisfaction ratings in independent surveys.

  • Implemented a repair and return logistics program for Apple Computer, Inc., which processed more than 50,000 parcels annually, representing $8 million in revenues.

  • Participated in successful contract negotiations with Nordstrom, Inc., obtaining $23 million in revenues.

  • Successfully partnered with state and local governments as well as federal agencies of the U.S. Armed Forces to open the first joint-use air hub at March Air Force Base in Riverside, California.

  • Managed the internal employee development program, which covered all levels of staff with quarterly and annual reviews, including succession plans.

  • Managed 175 contractors, providing pickup and delivery, docking, and warehouse services.

Senior Vice President, Operations, Southeast U.S.A., Atlanta, Georgia (2003-2004)

Accountable for operations and strategic planning for an $800 million logistics organization, covering 12 Southeastern states with four regions, including 152 service centers, 15 airport facilities and 3,520 pick-up and delivery routes. Managed 5,000 employees and independent contractors.

  • Reduced operating expenses by $108 million by eliminating redundancies in pick-up and delivery routes and unused facilities while expanding air operations.

  • Improved on-time delivery performance to 98%, attaining industry “best in class” results.

  • Reduced unit cost by 12% by re-structuring pick-up and delivery routes.

Regional Services Director, Northwestern U.S.A., San Francisco, California (2002-2003)

Directed logistics operations in a seven-state region, including 45 service centers, 5 airport facilities, 1,800 pick-up and delivery routes, and 1,025 employees. Held full P&L responsibility and managed a budget of $250 million.

  • Achieved the highest rating for service quality in the DHL network, while generating a 3% net profit.

  • Grew pick-up and delivery operations by 18%, while increasing production by 5%.

  • Reduced operating expenses by 6.5% year-over-year.

Area Services Manager, Seattle, Washington (2000-2002)

Managed pick-up and delivery, customer service, and airport operations in the state of Washington, with 250 employees and a budget of $35 million. Interfaced with federal, state and local agencies as well as airport authorities, including the FAA and the Department of Transportation (DOT).

  • The area was recognized as “Best Service Provider” by the Air Cargo Association.

  • Successfully opened airport gateway operations between Seattle and Vancouver, Canada, improving services and increasing revenues by $3 million.

  • Participated as a key member of a task group in the development of FAA/TSA “unknown shipper” regulations.

  • Successfully managed the closure of air operations during the 9/11 terrorist attacks. 

Area Services Manager, Los Angeles, California (1998-2000)

Managed pick-up and delivery as well as customer service in the metro Los Angeles area, including 151 employees with a $17 million budget.

  • Achieved “Highest Service Ranking” in the Southwest region two years in a row.

  • Surpassed production and cost objectives by implementing a new route dispatch process.

  • Reduced employee turnover by 52%.

Browning Ferris Industries, Glenwood Springs, Colorado    1995-1998

Operations Manager, Commercial & Residential

Managed waste hauling operations with full P&L responsibility in a three-county region. Serviced municipal contracts, commercial businesses and residential customers. Assured government regulatory compliance related to landfill, DOT and EPA requirements.

  • Achieved an EBITDA margin of 37%, which was the highest in Colorado with year-over-year profit growth of 6%.

  • Presented community recycling education programs to local organizations and schools.

DHL Express, Inc., San Diego, California        1990-1995

Area Operations Manager

Managed pick-up and delivery, customer service and airport operations in San Diego and Imperial counties with 85 employees and an annual budget of $3.5 million.

  • Grew shipment volume by 25% year-over-year for five years in a row.

  • Established cross border services between San Diego and Tijuana, Mexico. Worked closely with U.S. Customs service and Mexican customs agencies.

Emery Worldwide, San Diego, California        1985-1990

Operations Manager

Managed logistics operations in San Diego and Imperial counties with 40 employees and an annual budget of $1.8 million.

  • Reduced operational costs by 25% by increasing production, while eliminating redundant operations.

  • Led the integration of Purolator Express (San Diego Area) and Emery operations in 1985. This included the consolidation of pick-up and delivery routes, personnel, facilities and systems.

  • Integrated Consolidated Freightways Air – San Diego Office and Emery operations in 1989, merging operating infrastructures, personnel and systems.

EDUCATION

St. Mary’s College, Moraga, California

Business Administration, 19 credits

San Diego State University, San Diego, California

Physical Sciences, 80 credits

San Diego City College, San Diego, California

Associate Degree, Industrial Arts

Other Courses: Inventory Management, Network Optimization, Warehousing Efficiency and Productivity, and Global Sourcing presented by the Accenture Supply Chain Academy.

AFFILIATIONS

International Warehouse Logistics Association
Council of Supply Chain Management Professionals
Service Logistics Global Professionals
Harbor Trucking Association, Los Angeles & Long Beach, California
Surfrider Foundation, Executive Committee, Chair Member
Teachers without Borders, Board of Trustee Member

CERTIFICATIONS

Advanced Business Leadership Program – DPWN & McKinsey Consultants
Hazardous Materials and Dangerous Goods Inspection and Handling – DOT & International Air Transportation Association
Train-the-Trainer: Pathways to Leadership Program – DPWN

AWARDS

“Pathways to Leadership” award for staff development, 2004
“Operations Excellence,” ranked #1 DHL Regional Director, 2002 and 2003
“Operations Excellence,” ranked #1 DHL Area Manager, 2000 and 2001
“Best Service Provider” by Seattle Air Cargo Association, 2001

PRESENTATION

Council of Supply Chain Management Professionals – “Impact of Clean Truck Program on Port of Los Angeles & Long Beach,” Arizona, 2009

Super-Job-Search is a registered trade mark by Peter K. Studner. All rights reserved.
Copyrighted © Peter K. Studner 1997-2006
http://www.superjobsearch.com
Los Angeles - Burbank - Westlake Village - Irvine
Mailing Address: P.O. Box 241957, West Los Angeles, California 90024-9757
(310) 470-6688 - FAX (3