Clinical Laboratory Scientist
A knowledgeable clinical laboratory scientist with more than 20 years of management experience and a strong background in process improvement, regulatory compliance, patient safety and physician relations for a hospital-based laboratory.
A quality-focused leader who creates an environment of accountability, commitment to excellence and teamwork, resulting in top performance and low employee turnover.
Valley Presbyterian Hospital, Van Nuys, California 1970-2006
Director of Clinical and Pathology Laboratory Services (1982-2006)
Directed pathology and clinical laboratories with 750,000 tests per year and blood donor services with 1,200 units drawn annually for a 380-bed, acute-care medical center. Managed 60 employees as well as a $45 million operations budget and a $1.5 million capital budget.
- Received documented accolades from the JCAHO survey team in 2005 as one of the finest of the 250 laboratories that they had audited.
- Improved turnaround time by 20 minutes on lab results reporting for an emergency services department with 4,800 visits monthly. Established a multi-disciplinary approach that streamlined internal systems without adding labor costs.
- Decreased single blood culture orders from 6.4% to 1.6% through clinical staff and physician education on the need for multiple testing to rule out false positive results.
- Cut urine contamination rates for obstetrical patients by 50% through standardizing collection containers, increasing the frequency of specimen pick-up, simplifying and adding bilingual instructions, and educating staff.
- Installed an information system with redundant hardware for file maintenance that resulted in 99% "uptime". Interfaced lab results reporting with the pharmacy, identifying critical indicators for follow-up by pharmacists.
- Cultivated a strong relationship with the Los Angeles Department of Health, which resulted in being selected as the first hospital-based beta site for a computer interface to track lab test results connected to identifying potential community health threats for Homeland Security.
- Played a key role in the implementation of new policies and procedures that insured all patients had identification armbands, improving compliance from 13% to 1% error. Changed organizational culture through physician and nursing staff education.
- Performed 95% to 97% of all ordered laboratory tests in house, saving millions of dollars in reference lab fees.
- Negotiated primary reference lab vendor fees and cut expenses from more than $30,000 to less than $20,000 per month.
- Decreased the turnaround time of testing for a unit of blood by one day and cut processing fees by negotiating a capitated rate.
Supervisor of Special Chemistry (1977-1982)
Clinical Laboratory Scientist (1977-1982)
Los Robles Hospital and Medical Center, Thousand Oaks, California 1971-1973
Staff Clinical Laboratory Medical Technologist/Clinical Laboratory Scientist
Worked part-time and performed patient specimen analysis for a 265-bed acute-care hospital.
California State College Dominguez Hills, Dominguez Hills, California
Master of Science, Medical Technology
California State University Northridge, Northridge, California
Completed 16 units in Chemistry, Hematology and Microbiology.
Geneva College, Beaver Falls, Pennsylvania
Bachelors of Science, Biology
State of California Department of Health Services, Clinical Laboratory Scientist
United States Navy, 1968-1970