Successful Administrative Officer & Public Advocate
A successful administrative officer and public advocate who has led diverse teams of government and agency management staff in providing transportation services, city management, procurement, construction, planning and lobbying for the nation's third largest transportation organization, three Los Angeles County cities, two school districts and a congressman.
Expertise includes outstanding lobbying, fund generation, planning, governmental relations and project management skills.
Los Angeles County Metropolitan Transportation Authority (MTA), Los Angeles, California 1996-2006
Chief of Staff (2000-2006)
Advised the Chief Executive Officer on the development of internal and community strategies concerning all aspects of running the MTA. Maintained close relationships with the Board of Directors and municipalities throughout Los Angeles County. Directed Policy Research & Library, Labor & Employee Relations, Government & Board Relations, Diversity & Economic Opportunity, Community Relations and Administration for an organization with 9,500 employees and an operations and construction budget of $2 billion.
- Successfully completed labor negotiations with five unions, ending a serious work stoppage.
- Contributed a strategy that created community pressure on plaintiffs in a lawsuit to stop a $313 million construction project. This resulted in resolving the litigation and resumption of the project.
- Created a negotiations strategy in dealing with the Federal Government resulting in a $490 million funding grant for the construction of the Eastside light rail system.
- Devised a strategy for transit projects that preserved state funding.
- Created the strategy to obtain fresh MTA funding amounting to $390 million from government allocated funds.
- Directed the MTA's participation in the construction and operation of the Pasadena Gold Line, permitting the project to go forward.
- Created an external lobby group called Mobility 21 to benefit transportation projects in Los Angeles County. This group supported numerous projects amounting to more than $1.2 billion.
- Led an initiative which was directed for the development of small and minority-owned businesses in Los Angeles County serving the MTA. This was in compliance with Federal regulations to provide contracting opportunities for minority-owned businesses.
- Developed civil rights practices that were adopted by other transportation agencies across the country.
- Designed a goods movement action plan, resulting in the continuation of environmental processes which permitted funding of projects for the 710 freeway.
- Created a new department focusing on the CEO's strategic plans for setting goals and action plans for his administration.
Chief Administrative Analyst (1997-2000)
Provided administrative and analytical support to the CEO concerning operations, planning, community relations, construction, Board of Directors and labor relations.
- Participated on the executive team that completed a financial and confidence turnaround of the MTA.
- Designed protocols for the resolution of issues between the CEO and other MTA departments.
- Coordinated the CEO's participation in the resolution of a 32-day strike.
Senior Administrative Analyst (1997)
Senior Public Affairs Officer (1996-1997)
Coordinated the public affairs offices' activities for transit operations including participation in community affairs, and resolution of customer complaints and community issues.
City of Pomona, Pomona, California 1994-1995
Assistant City Administrator
Served as Department Head of federal and state grants, information technology and administrative services.
- Managed more than $50 million in grants.
- Provided support services for the City Council including coordination of community and business activities, resulting in continued support for the administration.
- Developed a marketing plan that promoted five new businesses to relocate to Pomona and a plan for business retention.
- Managed a federal consent decree that was decided in 1993.
- Developed a system that dispersed grants to local community agencies, resulting in improved social services to residents.
Los Angeles County Metropolitan Transportation Authority (MTA), Los Angeles, California 1991-1994
Public Affairs Manager
Provided government liaison and community relations to 30 San Gabriel Valley cities that resulted in improved bus services.
- Provided staff support to the San Gabriel Valley board member.
Pasadena Unified School District, Pasadena, California 1990-1991
Bilingual Teacher, Kindergarten
Taught kindergarten for 32 multilingual students.
Montebello Unified School District, Montebello, California 1989-1990
Student Activities Director/Bilingual Teacher
Designed and implemented all student activities and fundraising programs for a school with 2,000 students. Raised enough funds to cover the school's activities budget deficit.
Congressman Glenn Anderson, Long Beach, California 1989
Resolved constituent issues with federal agencies. Organized a federal procurement conference for local businesses.
City of Bell Gardens, Bell Gardens, California 1981-1989
Assistant City Manager (1983-1989)
Assistant to the City Manager (1982-1983)
Recreation Supervisor (1981-1982)
Coordinated all city activities including police, planning, public works, finance and recreation. Served as Department Head of Human Resources, Risk Management, Emergency Services, Code Enforcement, and Planning & Parking Enforcement.
- Implemented a neighborhood watch program for a community of 40,000 which promoted resident involvement and lowered crime.
- Developed a city-wide property rehabilitation program, resulting in improved property maintenance of 40 properties per month.
- Created a children's program and enrolled 500 children in one summer.
- Implemented the development of a card club for adults, increasing city income by $850,000 per month.
- Negotiated cable franchise agreements.
City of South El Monte, South El Monte, California 1979-1981
Director of Community Services
Managed recreation, social services, youth and child services, and senior services for a community of 20,000.
Program Director and Teacher at the Girls' Club of Pasadena and Program Director of the Girls' Club of Hollywood.
University of La Verne, La Verne, California
Bachelor of Science, Public Administration
Post Graduate Courses in Public Administration
Teaching Credential, State of California:
Emergency 30-Day Substitute Credential, 1991
Emergency Long Term Multiple Subject Credential, 1990
Women's Transportation Seminar, Member of the Board of Directors
Monrovia Chamber of Commerce
New Economics for Women, Member of the Board of Directors
Planning Commissioner for the City of Monrovia
Monrovia Old House Preservation Group
2005 Latino Alumni of the Year, University of La Verne
2003 Woman of the Year, Women's Transportation Seminar
1987-1988 Woman of the Year, Rio Hondo Boys & Girls Club