A versatile case manager with more than 20 years of diverse experience in private and public social services agencies. Helped 300 foster care children and parents, 100 mental health patients, 400 hurricane victims and 100 homeless with a variety of social services, including counseling, crisis intervention, mentoring, housing, healthcare, job placement, education and legal assistance.
Expertise includes outstanding mentoring, coaching, counseling, education and language skills.
L.W. Research Group, Encino, California 2007-Present
Focus Group Recruiter (part-time position)
Recruit automobile owners to participate in focus groups as part of marketing research for various automobile manufacturers.
Weingart Center Association, Los Angeles, California 2006-2007
Bilingual Case Manager
Assisted homeless clients through transitional housing and support into full-time work and permanent housing for a privately funded, non-profit agency operating a 300-bed facility for homeless people.
- Counseled 62 homeless men from 18 to 72 years old with mental illness, substance abuse, and physical and mental difficulties.
- Counseled clients on overcoming substance abuse, acquiring additional education, obtaining employment, creating savings accounts and obtaining houses. Maintained confidential files and provided reports for each case. Some of these clients were ex-parolees.
- Consistently met targeted goals and received the Life Saver Award for dedication and service.
Jewish Family Services, West Hills, California 2006
Supportive Services Counselor
Worked one-on-one with high-functioning developmentally disabled and autistic clients in performing daily household chores, recreational activities and job placement.
Byron De Lear for Congress, Sherman Oaks, California 2006
Latino Outreach Coordinator
Scheduled and planned meetings with community groups for a congressional candidate.
- Created a web blog and drafted articles that promoted the candidate and publicized his campaign endorsements.
- Increased public knowledge of campaign issues by calling voters, phone banking, precinct walking and addressing Latino organizations.
Avenues, Valencia, California 2005
Supportive Services Counselor
Assisted developmentally disabled and autistic adults with life skills.
- Provided job coaching that encouraged clients to return to work.
- Helped clients create personal goals, increasing their motivation.
- Administered medicine, arranged hospitalization and scheduled medical appointments.
Federal Emergency Management Agency (FEMA), Pasadena, California 2004
Intake Assistance - Telephone Crises Support
Assisted victims of four major hurricanes with phone applications. Used bilingual skills to assist victims.
- Processed more than 500 applications per week.
- Provided and monitored emergency trailer assistance and roof protection.
- Verified each application, including fraud check.
Maximus, Burbank, California 2004
Case Manager, Greater Avenues for Independence (GAIN) Program
Assisted the Aid for Families of Dependent Children (AFDC), Temporary Assistance for Needy Families (TANF) and California Works programs with domestic violence, substance abuse and mental health services, education, and childcare for a for-profit social services agency.
- Worked with 123 clients who were monolingual Spanish speaking.
- Assisted clients with job placement, setting educational goals, enrolling in schools, obtaining financial aid and monitoring scholastic progress.
Associated Staffing, Van Nuys, California 2003
Mental Health Counselor, San Fernando Community Health Corporation, Van Nuys, California
Counseled severely mentally ill clients during crisis and facilitated "51/50" emergency hospitalizations for a comprehensive, non-profit mental health facility.
- Treated more than 100 cases and documented case histories and treatment plans.
- Provided community services referrals and resources, and facilitated prescription refills.
Los Angeles County, Department of Children & Family Services, Los Angeles, California 1989-2002
Children Service Worker III
Managed a caseload of 55 children and parents as part of the foster care system.
- Monitored educational, psychological, emotional and physical progress of children.
- Visited foster children parents in their homes on a monthly basis.
- Provided referrals for drug rehabilitation, parenting classes, counseling and community resources.
- Prepared monthly court reports on adoption, family maintenance, reunification and emancipation.
Los Angeles Unified School District, Los Angeles, California 1979-1989
Taught seventh, eighth and ninth grade U.S. and World History as well as English as a Second Language at Walter Reed Jr. High, Byrd Jr. High, Sequoia Jr. High and Robert Frost Jr. High.
Languages: Fluent in English and Spanish
California State University, Los Angeles, California
Bachelor of Arts & Secondary School Credential, 1974, Certified, 1977
Antelope Valley College, Lancaster, California
Associate of Arts
Association of Mexican-American Educators, Teacher of the Year
Certificate, Michael Antonovich, Supervisor, Los Angeles, Community Involvement
Sylmar Neighborhood Council