One of the world's leading private research institutions, USC has 33,000 students including 17,000 undergraduate as well as 16,000 in graduate and professional schools. The 125-year old institution has 3,100 full-time faculty, 7,900 staff and $430 million in sponsored research.
USC Viterbi School of Engineering (2003-2006)
Senior Associate Dean, Administration
Senior financial and operations officer of the second largest professional school at USC with an annual operating budget of $100 million, an additional $50 million in sponsored research expenditures, 261 full-time faculty and 233 staff serving 1,900 undergraduate, 2,500 master and 900 doctoral students.
Oversaw annual operating budgets in excess of $100 million for the 7th ranked engineering school in the nation.
- Developed and implemented a new-initiative proposal and approval process that ensured clarity of goals, scope, timelines and costs of proposed initiatives.
- Oversaw research expenditures of $50 million.
- Partnered with the facilities director in establishing operating practices for planning, tracking and reconciliation of $1.5 million annual project expenses.
- Worked closely with the business manager of external relations, resulting in improved control over $1 million operating and special project expenses annually.
- Renegotiated a lease agreement with Nextel for their use of USC satellite broadcast sites, increasing annual revenues by $300,000.
Directed human resource activities, including hiring, leaves, promotions, terminations, performance evaluations, employee relations, salary administration and staff development for 233 administrative staff.
- Developed and implemented methodology and tools to support analysis, projections and decision making about staffing requirements across academic departments.
- Led the school-wide implementation of major new institutional initiatives, including the conversion of the payroll cycle from monthly to bi-weekly and implementation of annual, mandatory harassment prevention training for all faculty and staff.
Led the creation of the IT Department including staffing, strategy and implementation. Recruited new IT leadership with a new mandate to integrate and enhance all existing ad hoc systems.
- Set up the school's first IT training program for the operating staff covering all MS applications for a user community of more than 230.
Directed special projects and day-to-day operations.
- Created and implemented the school's first emergency response plan covering 22 buildings occupied by school faculty, staff and students. The plan exceeded USC's Office of Risk Management expectations.
- Negotiated a partnership agreement with USC Hospitality Services to open and operate a café within the newly opened Tutor Hall building in the Viterbi Engineering complex.
- Participated in the development and rollout of a program to establish brand identity in print and digital representation of the Viterbi School.
USC Marshall School of Business (1986-2003)
The USC Marshall School's MBA program is in the nation's top thirty. It is the third largest professional school at USC with an annual operating budget of $124 million, 180 full-time faculty, 214 staff and 3,540 undergraduate and 1,685 graduate students.
Senior Associate Dean, Administration (1999-2003)
Associate Dean, Administration (1993-1999)
Implemented and balanced operating budgets of up to $124 million despite fluctuating revenues and strategic investments in new programs, facilities, student aid and faculty.
- Participated in the assessment and implementation of strategies to expand revenues through distance learning, professional/executive education, and domestic and international partnerships.
- Chaired the USC Cost and Services Task Force team charged with assessment and re-engineering of the university's procurement process.
- Established a system for the allocation and tracking of discretionary resources to individual faculty.
Directed human resources activities, including hiring, leaves, promotions, terminations, performance evaluations, employee relations, salary administration and staff development.
- Designed tools for tracking and analyzing faculty and staff data.
- Recommended, approved and managed organizational design changes, including legal, financial, facilities.
- Resolved employee relations issues on a daily basis without formal grievances or legal action.
- Implemented a school-wide conversion to a new compensation system that included reclassification of job descriptions and salary structures.
Facilities Planning and Management
Directed facilities planning and operations, including space planning and allocation, remodeling, furnishings, maintenance, safety and security projects averaging $1 million annually.
- Participated in the planning and oversight of capital projects for major renovations of Marshall School libraries, computer labs and classrooms serving 5,000 students.
- Participated in all aspects of a new 55,000 square foot graduate program classroom and student services building.
Acted as Interim Director of the school's Office of Executive Education, including strategic planning, curriculum development and delivery, marketing, staffing and budgets.
Director, Financial Planning and Management and Human Resources (1991-1993)
Director, Financial Planning and Management (1989-1991)
Managed the human resources function and the school budget.
- Added and improved a wide range of tools used for the preparation, implementation and control of a $75 million budget and for tracking and reporting financial and personnel data.
- Improved staff performance evaluation and annual merit raise tools and processes.
Director, Administrative Planning (1987-1989)
Administrative Coordinator, Special Projects (1986-1987)
Designed, analyzed and implemented staffing and organizational development projects for the Sr. Associate Dean for Administration.
- Participated on a small team that assessed weaknesses in the school's financial processes and controls. The team designed and implemented a new financial infrastructure, resulting in a $7 million turnaround in one year.
USC College of Continuing Education (1979-1986)
Director, Registration and Student Services
Manager, Registration and Revenue Control
Managed enrollment, records and revenue processing for 600+ seminars and 10,000+ participants annually as part of USC's continuing education program, generating in excess of $6 million revenues.
- Streamlined procedures, improved customer service, computerized enrollment data, cross-trained staff and instituted a telemarketing program.
USC Department of Sociology (1978-1979)
Assistant to Director, Population Research Laboratory
Coordinated federal contracts and grants, including proposal writing, budget preparation and financial transactions. Managed personnel and payroll transactions for a staff of 27.