Resourceful Office Manager
A resourceful office manager with more than 15 years of progressively increasing responsibilities in providing original correspondence, preparing accounts receivable, billing, business development, organizational development, sales, recruitment, training of staff, and purchasing for medium- and small-sized industrial distributors, media sales, mail order, mortgage lending and property management companies.
Expertise includes outstanding communications, correspondence, financial, accounting, purchasing and advertising skills.
The Industrial Metal Supply Company, Irvine, California 2004-2009
Provided overall administration of the company’s Irvine retail/sales office for a privately held distributor of copper, aluminum, steel, and brass sheet and bars sold to contractors, construction companies, resellers, government, architects and the general public through five centers located in Irvine, Riverside, San Diego, Sun Valley and Phoenix. Supervised two sales associates.
Prepared daily invoices, on all shipments in the Orange County area, of up to $250,000 month.
Prepared daily sales status spreadsheets for senior management and vendor quality control surveys.
Posted accounts receivables of up to $150,000 per month and managed all credit card and check payments.
Purchased and maintained office supplies for the warehouse and a sales office with 43 employees.
Processed new hire paperwork, terminations, and insurance claims and changes in employee status, 401(k) enrollments, interviewing and hiring.
Provided administrative support for walk-in orders.
Signature Services/Newport Federal, Newport Beach, California 2003-2004
Office Manager, Human Resources Coordinator
Provided administrative support to the Chief Executive Officer concerning business and personal matters for a property acquisition company with assets of $250 million.
Managed an office with 25 sales, clerical and property management employees. Provided administrative support to other senior executives.
Performed special projects concerning maintenance of assets by outside vendors.
Maintained Newport Federal loan accounts and customer withdrawals against their credits.
Cox Communications, Cox Media, Rancho Santa Margarita (formerly Lake Forest), California 2001-2003
Sold TV advertising on 44 cable networks, representing $22,000 monthly, for a public communications company with sales of $15 billion and 77,000 employees. Maintained ever-expanding customer sales for systems upgrades.
- Designed and published advertising schedules using value-added promotions.
Innovative Staffing Solutions, Costa Mesa, California 2000-2001
Business Development Manager
Managed business relations with customers and candidates for a staffing company primarily involved with apartment personnel, including leasing consultants, maintenance personnel and porters.
Property Sciences Groups, Concord, California 1998-2000
Director of Business Development (1999-2000)
Residential Coordinator/Assistant Manager (1998-1999)
Created promotional programs to acquire new business for a residential and commercial real estate appraisal firm with 12 associates serving Contra Costa County.
Processed all incoming calls and e-mails requesting the company’s appraisal services, including scheduling and problem-solving.
Identified and created partnerships with national accounts to provide appraisal services, representing $50,000 in revenues per month.
Wells Fargo Bank, Securities Department, San Francisco, California 1994-1997
Assistant Project Manager
Prepared collateral materials for retail and financial sales consultants for the securities branch of a leading commercial bank located on Market Street in San Francisco.
Compiled production reports for the Finance Department Manager, including gross revenue and sales reports for each security officer.
Maintained a current customer database of 5,000 for monthly mailings.
San Francisco Independent Newspaper, San Francisco, California 1990-1993
Assistant Publisher (1992-1993)
Retail Sales Manager (1990-1992)
Assisted the Marketing Manager and Publisher concerning major advertisers for a small free, bi-weekly newspaper with a circulation of 150,000 readers.
Supervised five full-time sales people, generating up to $20,000 in advertising per week.
Conducted and coordinated sales meetings and training seminars for the sales staff.
Prepared monthly and quarterly sales reports for the Publisher and the Accounting Department.
Cyclically managed all political advertising.
Sold real estate in Houston, Texas; served as Loan Officer at a Texas savings and loan; acted as Loan Processor at a mortgage company; and served as Executive Assistant at an oil servicing company.
Sales Person of the Month, Cox Media
Loan Processor of the Month, Mid-America Mortgage Company
University of North Texas, Denton, Texas Completed one year of Speech & Drama courses
University of Odessa, Odessa, Texas Completed one year of general education courses
Midland Commercial College, Midland, Texas Certificate, Secretarial Program
Houston Community College, Houston, Texas Completion of a Texas Real Estate License
Other Courses: Accounting, Training, Executive Sales Techniques, Customer Sales Motivation, Dale Carnegie Sales Strategies Techniques, Human Resources Generalist courses
Other Skills: MS Office Suite, Corel Graphics Software, Group Wise Calendar, Internet, Windows 2000, XP, 10-Key Calculator, Typing Speed – 85 wpm